Terms of Service
Last updated: January 1, 2024
1. Introduction
Welcome to Voucherio. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using Voucherio, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access our services.
2. Definitions
"Service" refers to the Voucherio website, mobile applications, and all related services.
"User" refers to anyone who accesses or uses our Service.
"Voucher" refers to promotional codes, discount codes, coupons, or any digital product offered through our Service.
3. Account Registration
To purchase vouchers, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. Purchases and Payments
When you purchase a voucher through our Service:
- All prices are displayed in Euros (€) unless otherwise stated
- Payment is processed through secure third-party providers
- Upon successful payment, vouchers are delivered instantly via email and your account
- All sales are final, except as provided in our refund policy
5. Voucher Usage
Vouchers purchased through Voucherio are subject to the following conditions:
- Each voucher has specific terms set by the issuing brand
- Vouchers have expiration dates that must be observed
- Vouchers cannot be exchanged for cash unless required by law
- Vouchers are for personal use only and may not be resold
6. Refund Policy
We offer refunds under the following circumstances:
- The voucher code does not work as advertised
- The voucher was not delivered within 24 hours of purchase
- The voucher has already been used when received
Refund requests must be submitted within 14 days of purchase with appropriate documentation.
7. Prohibited Activities
Users are prohibited from:
- Using the Service for any illegal purpose
- Attempting to circumvent security measures
- Sharing or reselling purchased vouchers
- Creating multiple accounts to abuse promotions
- Engaging in fraudulent activities
8. Intellectual Property
All content on Voucherio, including logos, text, graphics, and software, is the property of Voucherio or its licensors and is protected by intellectual property laws.
9. Limitation of Liability
Voucherio is not liable for:
- Actions or policies of third-party brands whose vouchers are sold on our platform
- Any indirect, incidental, or consequential damages arising from use of our Service
- Service interruptions or technical issues
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our website. Continued use of the Service after changes constitutes acceptance of the new Terms.
11. Contact Information
For questions about these Terms, please contact us at:
Email: legal@voucherio.com
Address: 123 Shopping Street, Paris, France
