Privacy Policy
Last updated: January 1, 2024
Data Protection
We implement industry-standard security measures
Secure Payments
Your payment information is encrypted
Transparency
We're clear about what data we collect
Your Rights
You control your personal data
1. Introduction
At Voucherio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and email address
- Billing and shipping address
- Phone number
- Payment information (processed securely by our payment providers)
- Account credentials
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on the site
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you voucher codes and order confirmations
- Provide customer support
- Send promotional emails (with your consent)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service Providers: Companies that help us operate our business (payment processors, email services, etc.)
- Brand Partners: When necessary to fulfill your voucher purchase
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Personalize your experience
- Display relevant advertisements
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
6. Data Security
We implement appropriate security measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure servers and firewalls
- Regular security assessments
- Access controls and authentication
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict processing of your data
- Data portability
- Withdraw consent
To exercise these rights, please contact us at privacy@voucherio.com.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
10. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@voucherio.com
Address: 123 Shopping Street, Paris, France
Data Protection Officer: dpo@voucherio.com