REFUND & REPLACEMENT POLICY
Code Replacement Policy Coupon1.net operates strictly on a REPLACEMENT ONLY policy. We do not offer cash refunds.
1. CONDITIONS FOR REPLACEMENT
A replacement code will be issued provided that all the following conditions are met:
Functionality: The code is non-functional at the time of use.
Timeframe: You contact our support team within 2 days of receipt.
Proof: You provide a clear screenshot proving the error.
Communication: You reply directly to the original email containing the code.
2. NON-ELIGIBLE SITUATIONS
Replacement requests will be denied under the following circumstances:
Expired Warranty: The request is made after the 2-day period has passed.
Successful Redemption: The code has already been successfully used.
Lack of Evidence: No valid proof of error is provided.
User Error: The error resulted from your own actions (e.g., typos, choosing an ineligible product).
Shared Access: The code was shared with or resold to third parties.
Change of Mind: You no longer want the code or have changed your mind after the purchase is completed.
3. PROCESSING TIMES
Claim Deadline: 2 days maximum after receiving the code.
Type of Compensation: Replacement with a new code; NO cash refunds.
Processing:
Response: We will respond to your claim within 24 hours.
New Code Delivery: Verified claims will receive a replacement code within 48 hours.
